8 Techniques to Get Beyond the Gatekeeper

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Gatekeepers are typically in their role because they are good at it. After all, their job is to protect their leader's time and attention. But this doesn't need to be an adversarial relationship. With a few techniques—and honest communication—we've found that gatekeepers will admit nearly anyone.

To help your team learn these skills, download and share this set of performance cards.


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Every day, your leaders and your workforce are faced with countless bits of information while making decisions that range from the pragmatic to the strategic. As they confront more and more information—requiring them to act quickly while considering varying perspectives—they are primed to rely on biased thinking.

Why? Because unconscious biases are shortcuts that help our brains compensate for overload. This affects how we make decisions, engage with others, and respond to various situations and circumstances, often limiting potential, inhibiting performance, and leading to poor decision-making.

You may be new to the topic of unconscious bias, or perhaps you already have a training initiative underway inside your organization. Regardless of your knowledge level, these complimentary resources will help as you create a workplace of inclusion and engagement.