Navigating Difficult Conversations: 4 Strategies to Tackle Tension With Confidence


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Mastering the art of navigating difficult conversations is a fundamental skill for every member of your organization, but research shows that 65% of individuals stress about handling them. Many people attempt to avoid them, but difficult conversations are inevitable. In fact, it’s likely you’ve already faced a challenging discussion today.

Equip your organization with the power to skillfully navigate workplace tension by downloading our guide, Navigating Difficult Conversations: 4 Strategies to Tackle Tension With Confidence.

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Every day, your leaders and your workforce are faced with countless bits of information while making decisions that range from the pragmatic to the strategic. As they confront more and more information—requiring them to act quickly while considering varying perspectives—they are primed to rely on biased thinking.

Why? Because unconscious biases are shortcuts that help our brains compensate for overload. This affects how we make decisions, engage with others, and respond to various situations and circumstances, often limiting potential, inhibiting performance, and leading to poor decision-making.

You may be new to the topic of unconscious bias, or perhaps you already have a training initiative underway inside your organization. Regardless of your knowledge level, these complimentary resources will help as you create a workplace of inclusion and engagement.